If you have a question that is not mentioned here, please send us an email and we will be happy to answer it for you.
How do I order a cake from you?
Just fill out our Online Quote Form, and we will get back to you as soon as we can! We do get very busy, which is why we may take up to 7 days to respond.
How long do your cakes keep?
Our cakes taste best if they are eaten 24 to 48 hours after they have been picked up from our kitchen.
How should I store my cake?
The fridge is the best place for your cake! Just make sure it is brought to room temperature an hour before you eat it.
For absolute freshness, we recommend wrapping 2 layers of Glad Wrap around the whole cake box. This stops other smells in your fridge from clinging to the cake, and keeps decorations fresh. Also, be careful not to let your cake sit in direct sunlight or near a heater or flames.
What if I want to change my cake order?
We are happy to make changes to your order! We just need to know at least 7 days before your cake is due for pick up.
Send us an email with information about your changes and we will reply with an email confirmation as soon as we can.
What if I want to cancel my cake order?
It is possible to cancel your cake order, if you need to. Just let us know at least 7 days before pick up date and we will give you a full refund.
How much warning do you need to make a cake?
Our policy is ‘first in, best dressed’, so we recommend ordering your cake as soon as you can. We are happy to say our cakes are in high demand, but we will always do our best to fill your order. If we can’t, we’ll let you know as soon as we can.
When is my cake order confirmed?
Your cake order is confirmed once payment has been made in full and you receive a confirmation email from us.
Do you deliver?
Our kitchen is usually very busy, which means we encourage customers to pick their cake up. If you do need your cake delivered, we can recommend a good courier service to do this for you. In some cases, we do deliver for a fee, but this will depend on your location and our availability. (Just ask us, and we’ll let you know!).
How do I transport my cake from your kitchen?
We recommend placing the cake box on the floor of your car and turning the air conditioner on to keep it cool.
What kind of flavours do you make?
We make all kinds of delicious flavours, but our most popular ones are listed below. If the flavour you want is not on the list, don’t worry. Just ask us and we’ll probably be able to make it for you.
Chocolate Salted Caramel
Vanilla Chai with spiced cream cheese frosting
Cookies and Cream
Chocolate Banana & Peanut Butter*
Lemon Chiffon with lemon curd
Strawberry with cream cheese frosting
* Contain nuts.
I saw one of your cakes on Instagram! Can you make me a similar one?
Of course! Just send us the image you like, or the description underneath the pic. Every one of our cakes is unique, so we won’t make you the exact same one. But you will get something similar, and delicious!
Can you copy a cake from a picture I send you?
Our customers love our cakes because they have a uniquely special style. This is why we don’t copy cakes from pictures. You may like to visit our Gallery to get a feel for the style of cakes we create.
Do you write personalised messages on cakes?
Unfortunately, we don’t write personalised messages on our cakes. If you’d like one, we recommend buying a custom ‘cake topper’ and placing it on your cake. We are also happy to recommend suppliers, if you need us to.
How much do your cakes cost?
All of our cakes are made‐to‐order, so the cost of your cake will depend on the style, size and the time it takes to create.
To give you a rough idea:
Size Servings Prices From 6" 8-10 $160 8" 20 $250 10" 25-30 $350 6"/8" 35 $390 8"/10" 50 $480 8"/12" 70 $590 6"/10"/12" 100 $850
We also do cupcakes too!
Cupcakes are $5 each (batches of 12)
Mini cupcakes are $2.50 each (batches of 24)